Refund Policy

Overview

This Refund Policy explains when customers may receive a refund for orders placed on S2U Pack.

Cancellation Before Dispatch

If an order is cancelled before dispatch and payment has already been received, we will process the eligible refund after confirming the cancellation.

Refund Eligibility

• The ordered product is unavailable after payment.
• A duplicate or excess payment is received.
• A wrong or damaged product is delivered and verified by our team.

Non-Refundable Situations

Refunds may not be available for used products, products damaged after delivery, incorrect customer address, refusal to accept delivery, or bulk/custom orders unless the issue is caused by S2U Pack.

Refund Timeline

Approved refunds are normally processed within 7 to 10 business days. The actual credit time may depend on the customer's bank, UPI, card, or payment provider.

Contact

For refund requests, contact us within 3 days of delivery with order details, photos if applicable, and payment proof.

Email: saaditsolutionsnlr@gmail.com | Phone: 9515355076